New Era ADR

Heidi Fleck

All about New Era Virtual Mediations, where a mediator assists the parties in reaching a resolution based on the strengths and weaknesses of each parties’ case.

Virtual Mediations

Frequently asked questions about New Era's Virtual Mediations.

Virtual Mediation FAQs

An interactive walkthrough of the New Era Virtual Mediation process.

Party Guide: Virtual Mediations

Getting Started

You’re ready to file a dispute for Virtual Mediation. Here’s what you need to get started.

Starting a New Virtual Mediation

You just received notice that a dispute has been filed against you. Here’s what you need to respond and get started.

Responding to a New Virtual Mediation

Starting or Responding to a New Case

More information about uploading and managing the supporting documents and exhibits in your Virtual Mediation.

Supporting Documents & Exhibits

Managing Your Case

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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